Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. XuangMuk Online PLT will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 4 days working days after the confirmation.

Please return your purchase to the following address:

XuangMuk Onine PLT
No 1&3 Jalan Tembaga SD 5/2D

Bandar Sri Damansara

52200 Kuala Lumpur

Please contact us at 60143319223 or if you have any questions or doubts.